At Superior Palms, we are committed to delivering your plants and products in a timely and efficient manner. Below is our shipping policy.
1. Shipping Methods
We offer various shipping methods to meet your needs. The available options will be presented at checkout based on your location and the items in your cart.
2. Shipping Costs
Shipping costs are calculated based on the weight of your order and the shipping method selected. You will see the total shipping cost before you complete your purchase.
3. Delivery Times
Delivery times vary based on your location and the shipping method chosen. Typically, orders are processed within 1-3 business days, and delivery can take an additional 3-7 business days.
4. Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor your shipment’s progress.
5. Damaged or Lost Items
If your order arrives damaged or is lost in transit, please contact us immediately at support@superiorpalms.com so we can assist you in resolving the issue.
